Travel Industry Expert

1 week ago


Noida, Uttar Pradesh, India Coforge Full time
Role Description

We are seeking a seasoned Travel Consultant to join our team at Coforge. As a key member of our customer-facing department, you will be responsible for ensuring timely and accurate processing of travel-related transactions.

Responsibilities:
  • Manage GDS refund queues, perform general invoicing, invoice and reporting adjustments, issue credit notes, and deliver invoices on time.
  • Foster strong relationships with customers by addressing queries on the Fresh Desk platform.
  • Collaborate with internal teams to reconcile BSP and ARC statements.
Requirements and Skills:
  • A minimum of two years of experience in a similar role, preferably as a Credit Controller or Travel Consultant.
  • Demonstrated expertise in Refunds within Global Distribution Systems (GDS) or Billing/Invoicing.
  • Proven ability to process full/partial refunds on Amadeus, including ATC and manual refunds.
  • Excellent understanding of fare rules and regulations.
  • Ability to raise RA on BSP.
  • Proficiency in Microsoft Excel.
  • Fluency in English, both written and verbal.
Additional Information

The successful candidate will have the opportunity to work in a dynamic environment with a competitive package up to ₹3.5 LPA and enjoy benefits such as rotational shifts, 5-day working, and 2 days of rotational off.



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