Field Operations Manager

3 days ago

Chandigarh, Chandigarh, India beBeeFieldService Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Field Supervisor- Service

About the Role:

As a key member of our team, you will be responsible for ensuring the smooth operation of our elevators and escalators. Your primary objective will be to coordinate between Area Executives, employees, and customers to maintain optimal performance.

  • Coordinate between teams to achieve daily goals
  • Plan and implement maintenance schedules
  • Conduct quality control checks to ensure high standards are met
  • Collaborate with employees to develop effective solutions to complex problems
  • Develop and implement strategies to improve customer satisfaction
  • Provide regular progress updates and reports

Key Responsibilities:

  1. Co-ordinate between Area Executives, employees, and customers
  2. Be present at reporting places to take feedback and plan daily schedules
  3. Carry out annual equipment surveys and plan repair schedules as a preventive measure
  4. Conduct toolbox talks with employees and make them aware of safe work practices
  5. Perform fatality preventive audits and toolbox demonstrations
  6. Prepare quarterly review reports and monitor call-backs
  7. Inspect or re-inspect progress of work and conduct random quality checks

Additional Responsibilities:

  1. Create safety awareness and ensure employees are working safely
  2. Ensure zero accidents and incidents
  3. Report incidents and actively participate in RQC and safety meetings
  4. Conduct EHS inspections and audits, and complete corrective actions within targeted completion dates

Requirements:

To be successful in this role, you will need a strong background in electrical electronics and 7-10 years of experience in a relevant industry. A diploma in a related field would be advantageous.

About Us:

We are a global company specializing in elevator and escalator manufacturing, installation, and service. Our mission is to provide exceptional customer service while maintaining the highest level of quality and safety standards.

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