
Senior Financial Service Manager
3 days ago
Key Responsibilities include driving branch revenue through equity trading, third-party product selling and new client acquisition.
Business Development & Revenue Growth
- Drive branch revenue through equity trading, third-party product selling, and new client acquisition
- Develop and implement strategies to achieve sales targets and branch profitability
- Identify cross-selling and up-selling opportunities across financial products
Branch Operations Management
- Manage day-to-day branch operations to ensure seamless service delivery
- Ensure compliance with company policies, regulatory standards, and risk guidelines
- Monitor operational efficiency and address process gaps proactively
Team Leadership & People Management
- Lead, mentor, and motivate equity dealers, relationship managers, and branch staff
- Set performance goals, conduct reviews, and ensure continuous learning through training
- Build a collaborative, performance-driven culture focused on results
Client Relationship Management
- Build and maintain strong relationships with HNIs, Ultra-HNIs, and retail clients
- Provide personalized investment solutions, timely advice, and superior client service
- Address client concerns and feedback to enhance satisfaction and retention
Market Analysis & Advisory Support
- Stay updated on equity market trends, macroeconomic outlook, and corporate developments
- Provide actionable market insights to clients and team members
- Support clients with portfolio diversification, asset allocation, and risk management strategies
Compliance & Risk Management
- Ensure strict adherence to SEBI, NSE/BSE, and other regulatory standards
- Monitor trading activities and mitigate risks
- Conduct regular audits for operational transparency and compliance
Key Competencies
- Strong strategic thinking and decision-making abilities
- Client-focused approach with a commitment to value delivery
- Ability to perform under pressure and meet strict deadlines
- Effective problem-solving and conflict resolution skills
- Leadership qualities with strong team-building capabilities
Additional Desirable Skills
- Excellent communication and presentation skills
- Networking ability with industry contacts and business partners
- Digital proficiency with trading platforms and CRM tools
- Analytical mindset with strong financial and market acumen
- Entrepreneurial drive to scale branch business and profitability
This role requires a professional with strong leadership skills and experience in the financial services industry. The ideal candidate will have excellent communication and interpersonal skills, as well as a proven track record of success in a similar role.
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