KYC Team Manager

6 days ago


Delhi, Delhi, India Tide Full time
About the Role

Tide is seeking a highly skilled KYC Team Lead to join our Member Operations team in India. As a KYC Team Lead, you will be responsible for managing a team of KYC analysts, ensuring compliance with AML regulations, and maintaining the highest standards of customer due diligence.

Key Responsibilities:

  • Lead a team of KYC analysts in India, providing guidance and support to ensure successful onboarding and ongoing monitoring of customers.
  • Develop and implement effective KYC processes, ensuring compliance with regulatory requirements and industry standards.
  • Collaborate with internal stakeholders, including Member Onboarding, Member Support, and Quality Assurance teams, to ensure seamless customer journeys.
  • Stay up-to-date with evolving AML regulations and industry trends, ensuring the team remains compliant and knowledgeable.
  • Manage and maintain accurate records of customer due diligence, ensuring transparency and accountability.

Requirements:

  • 5-8 years of experience as a team leader in the domain of KYC, preferably in financial services.
  • Proven expertise in Risk & AML, with a deep understanding of merchant risk and regulatory requirements.
  • Strong product understanding and experience of digital KYC trends, processes, and regulations in India.
  • Excellent leadership and communication skills, with the ability to motivate and manage a team of analysts.
  • Highly data-driven, with expertise in Excel and the ability to analyze complex data sets.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

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