Career Opportunity: Process Development Specialist

5 days ago

Noida, Uttar Pradesh, India beBeeDevelopment Full time ₹ 80,00,000 - ₹ 1,20,00,000
Process Development Specialist

We are seeking a highly skilled professional to join our organization in Noida, India.

About the Role:

In this role, you will be responsible for managing the recruitment process from sourcing to onboarding. Your primary objective will be to fulfill open demands efficiently, handling multiple clients and roles with varying requirements.

Main Responsibilities:
  • Manage training resources and ensure timely hiring and backfilling of trainers.
  • Conduct training and certification for new trainers.
  • Update learning plan contents as needed.
  • Manage training delivery and coordinate efficient planning and scheduling of gateway classes.
  • Monitor performance in gateway batch through class audits, mid-assessment and post-assessment reviews.

You will also be responsible for:

  • Maximizing output in training conversion and deployment conversion.
  • Conducting all trainer tasks as needed.
  • Auditing assessments to ensure quality of audit results.
  • Supervising GTA sourcing tasks to deliver target number of classes per month with minimum 25 hours per class.

Additional Responsibilities:

  • Conduct training sessions focusing on improving communication skills.
  • Conduct briefing sessions for language assessment tool for external and internal candidates.
  • Assist recruitment leadership in presenting language evaluation tools to clients and stakeholders.
Qualifications We Seek:

To excel in this role, you must possess:

  • Relevant years experience as a trainer in a bpo company.
  • Relevant years experience in english language training for adult learners.
  • Relevant years supervisory experience.

Preferred Qualifications/ Skills:

  • Certificates in english language proficiency such as toeic, ielts etc.

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