Geospatial Data Analyst

2 weeks ago

Bengaluru, Karnataka, India beBeeGeospatial Full time ₹ 5,00,000 - ₹ 8,00,000

Job Overview

We are seeking an experienced GIS professional to support our strategic customers and build relationships for continued engagement. The successful candidate will be responsible for providing technical solutions, addressing customer issues, and coordinating product trainings.

Key Responsibilities:

  • Actively engage with customers to provide solutions and address technical issues.
  • Provide subject matter expertise in geospatial data management and usage.
  • Identify and articulate solutions to customer issues through web GIS knowledge.
  • Coordinate and deliver product trainings to customers over remote and onsite.
  • Install, configure, and manage enterprise geodatabases, and perform version management and replication.
  • Provide high-quality technical support and customer service to end users through effective communication, problem solving, and analytical approach.

Required Skills and Qualifications:

  • Excellent customer communication, management, and presentation skills.
  • Establish trust and relationship with end users and act as a GIS SME for the customer.
  • Experience with Esri software and strong problem-solving and analytics skills in addressing and resolving technical issues of ESRI mainly ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, and ArcGIS Runtime and Field Apps.
  • Hands-on experience in working with enterprise geodatabases, versioning, replication, and installation, configuration over supported RDBMS - Oracle / Microsoft SQL Server / PostgreSQL databases.
  • Strong problem-solving and analytics skills in addressing and resolving technical issues of ESRI and its inter-related technologies.
  • Drive adoption of new technologies by maintaining up-to-date personal knowledge of Esri technology, key national security industry domains, and technical trends.

Desirable Experience:

  • Background in software support or technical customer service with direct end-user contact.
  • Hands-on experience in working with enterprise geodatabases, versioning, replication, and installation, configuration, and performance tuning.

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