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Senior Enterprise Account Strategist
1 week ago
Overview
Divami Design Labs is a leading product engineering firm specializing in building impactful tech products through the seamless fusion of design, engineering, and AI capabilities. With a growing portfolio of strategic clients, we are seeking a dedicated professional to help us maximize the potential of our key accounts.
Key Responsibilities
- Develop and execute strategic plans to grow Independent Software Vendor (ISV) account revenues.
- Identify upsell and cross-sell opportunities that align with client goals.
- Collaborate with internal teams to deliver tailored solutions.
- Build long-term relationships with C-level and senior executives.
- Act as a trusted advisor, addressing client concerns and ensuring satisfaction.
Strategic Planning
- Leverage market trends, competitor insights, and client data to identify growth opportunities.
- Forecast account metrics, including revenue and renewal rates, and report progress to leadership.
- Bring thought leadership to clients, showcasing industry insights and best practices.
Metrics and Reporting
- Achieve assigned revenue targets and client satisfaction scores.
- Maintain CRM accuracy to track activities and opportunities effectively.
Requirements and Key Skills
Experience:
- Minimum of 7+ years experience in IT services with at least 3+ years experience in Enterprise Account Management, with a proven track record of driving growth in ISV or technology-related accounts.
Domain Knowledge
- Strong understanding of IT services, software development, and digital transformation solutions for ISVs.
Sales Acumen
- Demonstrated ability to identify opportunities, build business cases, and close complex sales deals within existing accounts.
Relationship Building
- Exceptional ability to build and nurture strong client relationships with C-level and senior executives.
Strategic Thinking
- Proven ability to craft and execute account strategies aligned with client business goals.
Analytical Skills
- Strong ability to forecast, analyze data, and derive actionable insights.
Communication Skills
- Excellent written, verbal, and presentation skills for internal and external stakeholders.
Education
- Bachelor's degree in Business Administration, IT, or related fields.
- MBA preferred.
