Client Support Specialist

6 days ago

Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Client Service Representative

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  • We are seeking a motivated individual to provide exceptional customer service and support in a dynamic environment.
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Key Responsibilities:

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  • Respond to client inquiries via phone, email, and online chat
  • Obtain a thorough knowledge of products offered by global exchanges
  • Assist clients with account opening and funding
  • Show clients how to utilize different features of trading platforms
  • Explain margin requirements to clients
  • Investigate trade issues and order executions
  • Stay up-to-date on securities regulations impact on customers
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Qualifications:

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  • University degree required
  • Excellent verbal and written communication skills in English
  • Strong analytical and problem-solving skills
  • Proficient in Microsoft Excel
  • A positive attitude and enthusiasm for learning about global financial markets
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Benefits:

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  • Competitive salary package
  • Performance-based annual bonus
  • Group medical and life insurance
  • Modern offices with free amenities and fully stocked cafeterias
  • Monthly food card and company-paid snacks
  • Hardship/shift allowance and company-provided transportation
  • Attractive employee referral bonus
  • Frequent team-building events and outings

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