Community Engagement Specialist

2 days ago

Mysore, Karnataka, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 1,20,00,000
Job Opportunity

We are seeking a highly skilled Community Engagement Specialist to join our team.

This role requires exceptional communication skills and a passion for delivering outstanding customer service.

Key Responsibilities:
  • Serve as the primary point of contact for users, managing day-to-day communication.
  • Scale daily active users on the app by leveraging user-generated matchmakers, content creators, and moderators.
  • Implement strategies for the upskilling and monetization of matchmakers, content creators, and moderators to ensure their long-term engagement and success.
  • Work closely with the product team to launch and optimize new features focused on user engagement, retention, and monetization.
  • Create and nurture micro-influencers within the FRND ecosystem to drive matchmaking, virtual gifting, and radio shows.
  • Stay up to date with new social media trends, insights, and best practices. Utilize this information to enhance engagement and grow the platform.
  • Manage and support different speaking communities to foster a positive and interactive environment.
Requirements:
  • Minimum of 1 year of experience in operations, campaign, or community management in any of the Punjabi/Gujarati and Marathi speaking audiences.
  • Strong interpersonal and communication skills to build relationships.
  • Strong understanding of Punjabi/Gujarati and Marathi culture and language, excellent communication skills, and proficiency in social media platforms and community management tools.
  • Familiarity with app-based user engagement metrics and tools, as well as the ability to analyze data to drive decision-making.
  • Demonstrated ability to take full ownership of projects and drive them to successful completion.

The team operates six days a week.

About FRND

FRND is redefining the way people connect by building a safe, inclusive, and fun social platform.

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