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Associate Technical Analyst
2 weeks ago
Overview
Herbalife International India Pvt. Ltd. is seeking a skilled Associate Product Support Analyst to join our team. This role will involve providing technical support to our customers and ensuring that our applications are running smoothly.
The successful candidate will have excellent analytical and problem-solving skills, with the ability to work effectively in a team environment. A strong understanding of programming languages such as .NET, SQL, HTML, XML, Java / JavaScript is essential, as well as proficiency in writing SQL queries.
Responsibilities
- Provide technical support to customers via phone, email, or in-person.
- Analyze and troubleshoot technical issues with our applications.
- Collaborate with cross-functional teams to identify and implement solutions to technical problems.
- Develop and maintain documentation for technical procedures and processes.
Qualifications
- Bachelor's degree in Computer Science or related field.
- 1-2 years experience in the Technology/IT industry.
- Excellent analytical and problem-solving skills.
