Senior Printer Technician

1 day ago

Nashik, Maharashtra, India beBeeAdministrator Full time ₹ 10,00,000 - ₹ 14,00,000

Our organization is a global leader in providing cutting-edge IT solutions and services. We specialize in delivering top-tier support and managed services to clients worldwide.

We are seeking an experienced Print Administrator to oversee and manage our print environment. Key responsibilities include managing and maintaining printers, print servers, configurations, installations, validations, and troubleshooting issues.

  • Familiarity with printers, plotters, and printing from mainframe systems.
  • Experience with mainframe >> VPS >> VPSX environments.
  • Document scanning using OCR and implementing holding queues for print issue resolution.
  • Installing and upgrading software as needed.
  • Managing badge authentication and resolving related issues.
  • Troubleshooting printer issues including driver installation, mapping, print queues, and new printer requests.
  • Handling hardware-related problems such as paper jams or toner malfunctions.
  • Ensuring the health of print services on the server through regular checks.
  • Patching activities on print servers and validating their functionality.
  • Coordinating with vendors and preparing weekly and monthly reports.
  • Processing high-priority tickets and managing information related to MI's.
  • Conducting RCA analysis and creating/reviewing SOPs.
  • Monitoring enterprise print services using OMPlus and LRS VPSX for job routing, auditing, and failover.

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