
Business Development Director
10 hours ago
We are seeking an experienced Telesales Leader to manage, inspire, and grow a high-performing team of 60+ telesales executives.
This role is about building a culture of performance, ownership, and customer-first thinking.
You will be the engine room leader, ensuring that targets are achieved, processes run smoothly, and every team member is motivated to deliver their best.
Responsibilities:- Lead, mentor, and manage a team of 60+ telesales pharmacists.
- Be the go-to person for escalations, problem-solving, and on-floor decision-making.
- Create an environment where targets are smashed, not just met.
- Drive sales outcomes while ensuring top-notch call quality.
- Partner with the Quality team to monitor metrics, coach underperformers, and recognize top achievers.
- Use data-driven insights to design performance improvement strategies.
- Education: Graduate (Engineering or related field/ Business schools preferred).
- Experience: 1–2 years of experience in telesales / inside sales / call centre sales, with exposure to team handling.
- Leadership: Ability to lead large groups, inspire performance, and make quick decisions under pressure.
- Skills: Excellent communication, analytical thinking, and a knack for problem-solving.
- Mindset: Ambitious, resilient, and ready to scale with our organization.
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