Product Lifecycle Performance Analyst
6 days ago
This is an exciting opportunity to join a highly motivated team as a Process Improvement and Reporting Specialist. The successful candidate will have a passion for process improvement, a keen eye for detail, and a data-driven approach to problem-solving.
The ideal candidate will be responsible for driving automated reporting, data pipeline optimization, and metric-driven insights. They will partner closely with cross-functional teams to develop scalable solutions that enhance visibility into program performance across regions.
- Key Job Responsibilities:
- Build and automate reporting pipelines to track key business metrics.
- Develop and maintain dashboards and self-service reporting tools to provide stakeholders with real-time insights.
- Analyze data to identify trends and areas of improvement in coverage, content quality, and seller enrollment performance.
- Partner with Ops, Product, and Tech teams to design and implement scalable data solutions.
- Create SOPs and documentation for processes and reporting mechanisms to ensure consistency and reliability.
- Support the 3-Year Plan by providing timely and accurate data to inform strategic decisions.
- Continuously improve data collection, validation, and reporting processes to ensure data accuracy and integrity.
Required Skills and Qualifications:
- 2+ YOE in reporting, data analytics, or process improvement roles.
- Strong proficiency in SQL and Excel (pivot tables, v-lookups, advanced formulas).
- Experience building and maintaining automated reporting pipelines and dashboards (e.g., QuickSight, Tableau, or similar).
- Analytical mindset with the ability to translate data into actionable insights.
- Excellent communication and stakeholder management skills.
- Strong attention to detail and a high level of ownership.
Benefits:
The Process Improvement and Reporting Specialist will have the opportunity to work with international teams to support EU and US program parity goals. This role offers a challenging and dynamic environment where the successful candidate can grow and develop their skills.
What We Offer:
A competitive salary and benefits package, opportunities for professional growth and development, and a collaborative and supportive work environment.
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