Institution Operations Director

7 days ago

Delhi NCR, India beBeeCampusLeader Full time ₹ 5,00,000 - ₹ 8,00,000

Campus Head Job Description

We are seeking a highly skilled and experienced leader to oversee all aspects of our institution's operations in Delhi. The ideal candidate will drive revenue growth, lead seamless operations, foster student development, and cultivate a collaborative learning environment.

Key Responsibilities:

  • Leadership and Management:
    • Provide strong leadership across multiple teams including Business Development, Educational Counselors, Course Management, Administrative Staff, and Support Personnel.
    • Oversee Profit and Loss (P&L) for the center and ensure that all financial aspects are effectively managed and accounted for.
  • Sales and Marketing:
    • Achieve and surpass revenue targets through strategic planning, effective sales management, and proactive business development.
    • Directly manage the Sales Team to consistently achieve daily, monthly, and annual targets.
    • Develop and execute localized marketing strategies to increase centre visibility and student enrollment.
    • Collaborate with the marketing team to implement engaging promotional campaigns, events, and outreach activities.
  • Course Management and Student Satisfaction:
    • Lead the Course Management Team to enhance operational efficiency, consistently elevate student satisfaction scores, organize diverse cultural activities for engagement, and ensure successful outcomes in placements within the digital marketing sector.
  • Operations:
    • Oversee day-to-day center operations, ensuring seamless functioning and optimal resource allocation.
    • Address inquiries, concerns, and feedback promptly to maintain high customer satisfaction.
    • Maintain orderly campus operations by directly overseeing the administrative team.
    • Lead HR functions involving recruitment, training, and personnel management.
    • Cultivate a collaborative work environment, inspiring the team to deliver exceptional service.

Requirements:

  • Minimum 10 years of experience in the Education and Training industry, study abroad or sales.
  • MBA or equivalent qualification from a reputable institution.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Exceptional verbal, written, and presentation skills.
  • Ability to multitask and prioritize tasks effectively.
  • Ability to build positive relationships with students, parents, and staff.
  • Inclination towards teaching or mentoring is advantageous.

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