
Customer Experience Professional
1 week ago
We are a venture-funded, direct-to-consumer brand transforming women's wellness in India. Our mission is to develop holistic and personalized solutions for solving real problems that women face.
Our story began with innovative, chemical-free sanitary pads that catered to a woman's needs. Since then, we have grown multi-fold with products that are Made Safe certified and backed by science.
We continue to co-create products with our community and fuel the D2C revolution through deep consumer insights and investments in technology.
Job OverviewWe are seeking an Intern to join our team. The ideal candidate will be responsible for managing and responding to all incoming/outgoing calls promptly and professionally.
This is a work-from-home position, and the intern will need to have their own laptop and stable internet connection.
Key Responsibilities:- Answer and address incoming/outgoing phone calls promptly and professionally
- Prioritize calls based on urgency and importance
- Redirect calls to the relevant team members as needed
- Deliver outstanding customer service through phone interactions
- Follow up with clients and customers via phone when required
- Excellent written and verbal communication skills
- Strong attention to detail and organizational skills
- Ability to work independently and manage time effectively
- Proficient in Microsoft Office and Gmail
Note: This is a paid internship opportunity.
To apply for this opportunity, please fill out the application form provided.
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