Sales Operations Professional

4 days ago


Bengaluru, Karnataka, India beBeeBusiness Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Business System Specialist

Transform Your Career in Sales Operations

As a key member of the Sales Operations team, you will play a vital role in ensuring the accuracy and usability of our sales tools. This exciting opportunity is perfect for someone who thrives in a fast-paced environment and has a passion for delivering exceptional customer service.

Key Responsibilities:
  • Resolve support tickets related to Salesforce, Salesforce CPQ, Callidus CPQ, Clari, ClosePlan, and Callidus Commissions.
  • Manage a queue of support requests, prioritizing tasks to meet SLA targets.
  • Triage Level 2 tickets to the right stakeholders with required information.
  • Assist in scheduled maintenance of systems via data migrations.

Requirements:
  • At least 5+ years of professional experience in an IT/Salesforce Helpdesk role or Salesforce certified.
  • Salesforce Administrator experience is highly preferred.
  • Good knowledge of navigating Salesforce landscape and terminology with focus on data security and territory management.
  • Experience with sales processes and working in a sales environment is a plus.

What We Offer:
  • A dynamic and collaborative work environment.
  • Ongoing learning opportunities to enhance your skills.
  • A comprehensive benefits package, including FLEXBenefits wellbeing spending account.

Why Join Us?
  • We're passionate about innovation and disruption in the cybersecurity space.
  • We celebrate diversity and promote inclusivity.
  • We're committed to providing reasonable accommodations for all qualified individuals with a disability.


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