
Sales Operations Professional
4 days ago
Transform Your Career in Sales Operations
As a key member of the Sales Operations team, you will play a vital role in ensuring the accuracy and usability of our sales tools. This exciting opportunity is perfect for someone who thrives in a fast-paced environment and has a passion for delivering exceptional customer service.
Key Responsibilities:
- Resolve support tickets related to Salesforce, Salesforce CPQ, Callidus CPQ, Clari, ClosePlan, and Callidus Commissions.
- Manage a queue of support requests, prioritizing tasks to meet SLA targets.
- Triage Level 2 tickets to the right stakeholders with required information.
- Assist in scheduled maintenance of systems via data migrations.
Requirements:
- At least 5+ years of professional experience in an IT/Salesforce Helpdesk role or Salesforce certified.
- Salesforce Administrator experience is highly preferred.
- Good knowledge of navigating Salesforce landscape and terminology with focus on data security and territory management.
- Experience with sales processes and working in a sales environment is a plus.
What We Offer:
- A dynamic and collaborative work environment.
- Ongoing learning opportunities to enhance your skills.
- A comprehensive benefits package, including FLEXBenefits wellbeing spending account.
Why Join Us?
- We're passionate about innovation and disruption in the cybersecurity space.
- We celebrate diversity and promote inclusivity.
- We're committed to providing reasonable accommodations for all qualified individuals with a disability.
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