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Highly Skilled Production Support Expert
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The ideal candidate will provide prompt and effective support to business users, leveraging expertise in SQL/Unix, VB/Powerquery, and Python programming languages.
Key responsibilities include:
- Serve as the primary point of contact for internal stakeholders, delivering high-quality assistance and troubleshooting services.
- Maintain proficiency in monitoring/job scheduling tools like Control-M, ensuring seamless execution of critical tasks.
- Develop strong knowledge of incident management processes, enabling swift resolution of technical issues.
- Familiarize yourself with ServiceNow or similar tools, as well as regulatory reporting requirements.
- Cultivate excellent written and oral communication skills, facilitating collaboration with cross-functional teams.
- Embody self-driven behavior, prioritizing tasks and delivering results with high accountability standards.
Innovative solutions and growth opportunities abound in this dynamic work environment. If you're a motivated professional seeking a meaningful challenge, consider this opportunity to take your career to the next level.
