Senior Cloud Infrastructure Support Specialist
6 days ago
Pythian is seeking a highly skilled Senior Cloud Infrastructure Support Specialist to join our team. As a key member of our support team, you will be responsible for providing expert-level support for our clients' cloud infrastructure needs.
Key Responsibilities:- Stay current with new technologies and best practices in cloud infrastructure, and promote them within the team and to other technical leads.
- Mentor team members and help them develop their skills in cloud infrastructure support.
- Collaborate on long-term roadmaps for cloud infrastructure support that meet the needs of our clients.
- Promote consistency and unity across Pythian by working closely with other technical leads and sharing knowledge and ideas.
- Stay informed of news and updates related to cloud infrastructure, and summarize them for the team.
- Research and provide advice on complex cloud infrastructure issues faced by our clients.
- Strong understanding and expertise in Google Cloud Platform (GCP) and either Amazon Web Services (AWS) or Microsoft Azure.
- Experience in managing large-scale infrastructure on cloud, hybrid, and on-premise environments.
- Able to understand GCP billing and provide suggestions to clients on cost optimization.
- Strong experience in identity and access management solutions in GCP.
- Understanding of infrastructure as code (Terraform or similar) with experience in version control tools like Git.
- Experience in working with Kubernetes clusters, including GKE architecture and components.
- Able to troubleshoot and resolve issues in GKE environments.
- Knowledge of BigQuery, Cloud Functions, App Engine, and GCP Virtual Private Cloud.
- Able to understand cloud networking, firewall, routes, and VPC network peering.
- Experience with GCP cloud-native services, including Compute Engine, Cloud Storage, Load Balancer, Cloud Monitoring, and Disks.
- Solid understanding of system administration fundamentals, with a focus on Linux.
- TCP/IP networking, NIC teaming, and network services configuration (DNS, NTP, DHCP, etc.).
- Administration of web servers and supporting technologies, including Apache and Nginx.
- Strong understanding of multiple monitoring solutions and how to implement and manage them.
- Good organizational skills, with the ability to work independently or as part of a team.
- Understanding of CI/CD pipelines and configuration management tools (Ansible, Puppet, or similar).
- Scripting and automation of administrative tasks using Shell scripting or Python.
- Prior experience working in a managed services environment or mid-to-large corporate enterprise IT environment, in either systems administration or engineering role.
- Experience working with one or more hardware virtualization platforms, such as VMware or Hyper-V.
- Database administration skills, either with Oracle, SQL Server, or open-source databases.
At Pythian, we offer a competitive total rewards package, including excellent take-home salaries, shifted work time bonus (if applicable), and an annual bonus plan.
We also offer opportunities for professional development, including an annual training allowance, 2 paid professional development days, and the ability to attend conferences and become certified.
Our work-life balance is flexible, with 3 weeks of paid time off and flexible working hours. We also provide all the equipment you need to work from home, including a laptop with your choice of OS, and a budget to personalize your work environment.
We are committed to giving back to our community, and offer a volunteer day off to support your favorite charity.
Join us at Pythian and be part of a team that excels at helping businesses use their data and cloud to transform how they compete and win in today's rapidly changing digital economy.
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