
Global Student Housing Solutions Specialist
2 days ago
We are seeking a highly skilled and motivated individual to join our team as an Operations Associate in the Australia region. The successful candidate will be responsible for leading conversion, customer interaction, market expertise, follow-up, collaboration, data management, and target achievement.
Key Responsibilities:
- Proactively engage with inbound leads, guide them through the booking process, and convert inquiries into confirmed bookings.
- Understand students' unique requirements and provide personalized accommodation recommendations.
- Build in-depth knowledge of student housing options, pricing, and locations to offer expert advice.
- Maintain strong relationships with potential clients through consistent and timely follow-ups to ensure closure.
- Work closely with Marketing and Supply teams to optimize the booking process and enhance the customer experience.
- Accurately record and manage all customer interactions, inquiries, and bookings in the CRM system.
- Consistently meet and exceed sales targets and performance benchmarks.
Required Skills and Qualifications:
• Exceptional verbal and written communication skills in neutral English
• Strong active listening skills
• Effective time management and organizational abilities
• Proficiency in objection handling, negotiation, and closing techniques
• Familiarity with CRM tools or similar software
• Prior experience in telesales or a related field is a plus
• Industry experience in real estate, hospitality, business development, or customer service is preferred
Benefits:
• Competitive salary with a performance-driven variable component
• Flexible working hours with remote work opportunities
• A dynamic, collaborative, and growth-oriented work environment
• Career advancement opportunities in a rapidly expanding global organization
About Us:
Be part of a team that's revolutionizing the student accommodation industry. Your contributions will directly impact the lives of students by making their study-abroad journey smoother and stress-free.
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