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4 days ago
About the Role:
We are looking for a skilled professional to drive recoveries on overdue loans, focusing on Personal Loans, Business Loans, and Auto Loan portfolios.
The ideal candidate will be responsible for contacting delinquent customers via calls to follow up on overdue payments.
- Manage loan portfolios across different stages.
- Offer closure or settlement options aligned with internal policies.
- Maintain high standards of customer experience through professional communication.
Key Requirements:
- Customer-first approach with strong problem-solving skills.
- Ability to remain calm under pressure.
- Consistent performance and target-oriented mindset.
- High level of integrity and empathy.
About Our Mission:
We aim to make financial literacy and credit access simple, actionable, and inclusive for millions of underserved individuals in India. We're committed to transforming how India manages credit by building a team that shares our vision.
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