Windows Server Engineer
4 weeks ago
Role Overview
The Security Managed Services Engineer (L2) is a key role within our IT infrastructure team, responsible for providing a managed service to clients to ensure the security and operability of their systems.
As a Security Managed Services Engineer, you will be responsible for the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, with a focus on second-line support for incidents and requests with a medium level of complexity.
You will work closely with our clients to understand their needs and provide tailored solutions to meet their requirements.
Key Responsibilities
- Windows Server management and troubleshooting skills
- Knowledge of Windows Server 2012, 2016, 2019
- Review of daily/weekly/monthly checklist
- Repeat Incident / Alert Analysis
- Managing / reconfiguring of DHCP scopes and reservations
- Managing / reconfiguring of DNS
- Managing / reconfiguring terminal services, cluster services, file servers
- OS Reinstallations
- Vendor coordination
- Incident / Request Fulfilment / Change management
- Performance tuning suggest by OEM
- Preparing, maintaining and update of SOP and KBase
- Server log management
About NTT DATA
NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100 and committed to helping clients innovate, optimize and transform for long-term success.
We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
We are also one of the leading providers of digital and AI infrastructure in the world.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
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