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Cloud Operations Engineer

2 months ago

Bengaluru, Karnataka, India RingCentral Full time
Unlock New Possibilities

At RingCentral, we're revolutionizing the way people connect and collaborate. As a global leader in cloud-based communications and collaboration software, we're growing at an incredible pace. We're expanding our Solutions Engineering Team to stay ahead of the competition, and we're looking for an experienced Operations Engineer to join our Operations Intelligence team.

Key Responsibilities:
  • Maintain the reliability, performance, and availability of our monitoring platform.
  • Identify potential issues and proactively resolve them.
  • Collaborate with development and operations teams to integrate monitoring solutions into the software development lifecycle and operational processes.
  • Conduct audits and assessments of monitoring systems to ensure adherence to best practices and industry standards.

Requirements:
  • Proven experience as an Operations Engineer or similar role of 1+ years.
  • Linux knowledge.
  • Problem-solving and troubleshooting skills.
  • Understanding of the monitoring domain and SaaS approaches.
  • Experience with cloud platforms.
  • Knowledge of one or more of the configuration management tools.
  • Familiarity with ITIL or other IT service management frameworks.

Preferred Skills:
  • OS: Linux (CentOS/RedHat/Oracle Linux).
  • Programming languages in order of preference: Python, Go, PHP, Perl.
  • Cloud: AWS.
  • Containerization: Kubernetes.
  • Distributed Log: Kafka, ELK stack.
  • Monitoring: Zabbix, Prometheus, CloudWatch, Grafana.
  • DBs: VictoriaMetrics, MongoDB, PostgreSQL, MySQL.
  • Configuration Mgmt: Ansible, Terraform, ArgoCD, Spinnaker.
  • VCS: GitLab.
  • HA: Keepalived, HAProxy.

What We Offer:
  • Medical benefits.
  • Paid holidays.
  • Casual/sick leave.
  • Privilege leave.
  • CaRing days.
  • Bereavement leave.
  • Maternity leave.
  • Paternity leave.
  • Wellness coaching.
  • Employee referral bonus.
  • Professional development allowances.
  • Night shift allowances.

RingCentral's Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. We're a $2 billion company growing at 30% annually, and we're committed to hiring and retaining great people because we know you power our success. We offer on-site, remote, and hybrid work options optimized for the ways we work and live now.