Cybersecurity Solutions Architect
5 days ago
We are seeking an experienced Cybersecurity Solutions Architect to lead the onboarding and technical enablement of enterprise customers across multiple cybersecurity products. This role involves hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerised environments.
This is a global role, so you may be working across different shifts supporting customers across multiple time zones. We work in a hybrid mode with 3 days from the office and 2 days from home. Relocation to the assigned location would be required for the role.
Key Responsibilities:
- Lead end-to-end onboarding for enterprise customers on multiple Qualys cybersecurity products.
- Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs.
- Align solution deployment/configuration/optimisation with customer business goals, security policies, and compliance requirements.
Technical Implementation:
- Assist with the deployment and configuration of Qualys agents, sensors, connectors, and APIs across cloud, on-prem, and hybrid environments.
- Support secure integration with AWS, Azure, GCP, OCI, and containerized platforms such as Kubernetes, Docker, and CRI-o.
- Provide expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration.
Customer Success & Adoption:
- Act as a trusted technical advisor throughout the implementation phase, ensuring successful adoption and long-term retention.
- Educate and guide customers on platform capabilities, security use cases, and best practices.
- Design and manage onboarding plans, training sessions, and success criteria tracking.
Required Skills & Qualifications:
- 5+ years in customer-facing technical roles (e.g., onboarding, professional services, customer success, pre-sales, or support).
- Hands-on experience in enterprise IT environments, with working knowledge of Windows, Linux, and basic networking concepts.
- Exposure to cloud platforms (AWS, Azure, GCP, OCI).
- Familiarity with cybersecurity principles, vulnerability management, compliance frameworks, and threat detection tools.
Benefits:
- Opportunity to work with a leading cybersecurity company.
- Chance to develop expertise in multiple cybersecurity products.
- Collaborative and empathetic approach to building customer relationships.
Others:
- Flexible working schedule.
- Ability to work independently and manage multiple onboarding projects simultaneously.
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