Expert Workday Support Specialist

7 days ago

Guntur, Andhra Pradesh, India beBeeJob Full time ₹ 60,00,000 - ₹ 80,00,000

Workday Support Consultant Job Summary:

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  • Provide Level 2 and Level 3 support for Workday users, ensuring timely resolution of incidents and service requests.
  • Monitor, troubleshoot, and maintain Workday integrations and business processes.
  • Collaborate with HR, Payroll, Finance, and IT teams to understand business requirements and provide Workday solutions.
  • Assist with configuration changes, enhancements, and release management.
  • Conduct impact assessments for Workday updates and new functionality.
  • Maintain documentation (knowledge base articles, process flows, support procedures).
  • Provide user training and guidance as needed.
  • Ensure compliance with data security, privacy, and audit requirements.

Required Skills & Experience:

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  • Minimum three years' experience working with Workday in a support or consulting capacity.
  • Strong hands-on knowledge of at least two Workday modules (e.g., Human Capital Management, Payroll, Recruiting, Finance, Absence, Time Tracking).
  • Experience supporting Workday integrations (EIB, Core Connectors, Studio).
  • Familiarity with Workday security, reporting, and calculated fields.
  • Excellent analytical and troubleshooting skills with a customer service mindset.
  • Effective communication skills and ability to work effectively with remote teams.
  • Previous experience supporting Australian payroll and compliance is desirable.

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