Client Relationship Director

2 days ago

Jamnagar, Gujarat, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Executive Director Role

We are seeking an Executive Director to lead our client relationships and develop strategies that meet their evolving needs.

About the Job:

  • This is a senior leadership position responsible for driving business growth, fostering strong client partnerships, and delivering high-quality results.
  • The ideal candidate will have a proven track record of success in client relationship management, strategic planning, and team leadership.
  • Able to analyze complex problems, identify opportunities, and develop innovative solutions to drive business forward.

Key Responsibilities:

  1. Develop and communicate comprehensive business plans based on client briefs, ensuring alignment with company goals.
  2. Lead cross-functional teams in generating creative concepts and pitching processes to clients.
  3. Provide strategic input to competitor analysis and identify areas for process improvements, driving operational efficiency and effectiveness.
  4. Analyze business-as-usual operations to identify opportunities for experimentation and innovation, driving continuous improvement.
  5. Create compelling case studies and success stories that highlight the achievements and impact of our work.
  6. Define brand positioning strategies that differentiate us from competitors and resonate with target audiences.
  7. Brief Review and Approval - Review and vet client briefs, ensuring alignment with execution plans and strategies.
  8. Develop and maintain strong, trusting relationships with clients, ensuring client renewals and upsells.
  9. Conduct regular meetings with clients to understand strategic growth plans and identify upsell opportunities.
  10. Establish clear benchmarks and review timelines to ensure client satisfaction.
  11. Take final accountability for client pitches and creating annual execution plans & strategies.
  12. Evaluate marketing success through social media reports, identifying improvement areas and demonstrating value to stakeholders.
  13. Update resource planning quarterly and ensure timely contract renewals, addressing obstacles proactively.
  14. Maintain monthly client P&Ls, ensuring billing targets are met.
  15. Conduct monthly team meetings, provide feedback, and mentor teams for proactive problem-solving.
  16. Structure training programs with the L&D team to improve work quality and specific competencies.
  17. Hire capable independent resources that can understand, communicate and execute client briefs accurately.

Benefits:

  • Opportunity to work with a talented team and contribute to business growth.
  • Competitive salary and benefits package.
  • Professional development opportunities to enhance skills and knowledge.
  • Flexible working arrangements to support work-life balance.

Requirements:

  • Proven experience in client relationship management and strategic planning.
  • Strong leadership and communication skills.
  • Able to analyze complex problems and develop innovative solutions.
  • Excellent business acumen and commercial awareness.
  • Ability to work under pressure and manage multiple priorities.

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