Senior Manager for Solution Engineering and Technology Leadership

7 days ago


Pune, Maharashtra, India Western Union Full time

Role Summary

Senior Manager, Solution Engineering

Western Union is seeking a seasoned Senior Manager, Solution Engineering to lead our technology teams in Pune, India. As a key member of our digital capabilities team, you will be responsible for setting the strategic direction for our technology deliveries and overseeing the ongoing operation and enhancement of key technology systems.

Responsibilities

  1. Oversee a team of managers, engineers, and operations associates, leading the ongoing operation, enhancement, and monitoring of key performance indicators (KPIs).
  2. Provide problem-solving expertise in resolving complex technology challenges with a can-do attitude.
  3. Lead technical deliveries for assigned projects with high quality.
  4. Identify risks and proactively mitigate them, driving efficiency and process improvements.
  5. Plan and optimize resources, and manage performance.
  6. Develop and implement new software, maintain and improve existing software.
  7. Ensure software functionality is implemented with a focus on code optimization and organization. Recommend improvements to existing software programs.
  8. Troubleshoot application issues and coordinate issue resolution with operations, functional, and technical teams.
  9. Work with a software development team and service providers in a geographically distributed structure.
  10. Provide coaching and mentoring to managers, senior associates, associates, and junior associates.
  11. Drive complex projects with a focus on quality and stability, applying Agile methodology daily and following the Definition of Done (DoD) process for better quality.

Requirements

  1. Overall 15+ years of experience, 10+ years of relevant software development experience, and 3+ years of leadership experience with a focus on high-end delivery and leading teams for technology-focused projects.
  2. Strong technical skills in the following areas:
  • Core Java
  • Spring and Spring Boot
  • API design and integration, including REST, SOAP, XML/JSON, and web API
  • Experience in architecting applications in Java and related technologies
  • Experience with object-relational mapping (ORM) and model-view-controller (MVC)
  • Design patterns
  • Experience in developing on Windows, Linux/Unix platforms
  • Web and app server experience (Tomcat, Apache, WebLogic, etc.)
  • Experience in BASH/SSH scripting
  • Experience with using latest engineering tools (e.g., Jenkins, JIRA, Confluence, Git/Perforce)
  • Working exposure on microservices framework and technologies
  • Working exposure on application security concepts (SSL, OAuth, etc.)

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