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Senior DevOps Engineer
1 month ago
Job Title: Senior DevOps Engineer
Job Summary: We are seeking an experienced Senior DevOps Engineer to join our NielsenIQ Client Portal team. As a core member of our team, you will be responsible for automating infrastructure provisioning and code deployments of our modern, scalable components across the web application stack.
Key Responsibilities:
- Ensure service uptime and performance across our on-premise and cloud systems
- Design and implement automation, observability, and growth strategies
- Configure new service infrastructure and upgrade existing services
- Help other departments leverage our shared services, including centralized logging, monitoring, and CI/CD services
- Research new technology and run experiments to overcome issues and plan for future demand
- Develop, automate, operate, and advance solutions that enhance the developer experience, drive Public Cloud adoption, improve software operations, and mature CI/CD pipelines
- Increased automation and self-service improve efficiency and advance methods to provision, build, deploy, and run applications (Blue/Green, Canary, Monitoring/Alerting, Infrastructure as code, etc.)
- Cloud Provisioning / Infrastructure setup (cloud configuration, load balance points, firewall rules, SSL certificates, security configuration, etc.)
- Platform support - Monitor and support production infrastructure, help debug issues in all environments
- Technical leadership - help ensure our technologies, processes, patterns, and standards continue to evolve
- Work across teams to reduce organizational silos
- Strong experience with on-prem architectures, middleware, and Unix admin support
- Ability to function effectively under pressure in an environment of rapid change and complex requirements
- Must be organized, self-motivated, and goal-oriented with a demonstrated record of initiative, adaptability, and decisiveness
- Analytical problem solver with strong communication (oral and written) and stakeholder management skills
- Performs with a strong sense of professionalism and tact. Must be able to communicate effectively to IT and Business stakeholders
- Proven ability to seek out and solve problems; go beyond the obvious to gain insight into areas which have broader impact or dependency on the Client Portal systems
Requirements:
- Understand and can diagnose problems across the entire stack: network, server, operating system, and application
- Have scripting or java programming experience
- Have used configuration management tools to deploy and maintain services
- Enjoy working with a team to accomplish interesting technical challenges
- Engineer with a strong sense of curiosity about technology and a desire to learn and grow
- Should have hands-on experience operating as a Sr DevOps or SRE (Site Reliability Engineer) for the last 5 years
- 8 years of IT experience desired
- Solid DevOps background, coaching experience a plus
- Bachelor's degree in computer science or equivalent
- 5-8 years' experience in enterprise web deployment and DevOps support
- Experience with some combination of the following Cloud technologies:
- Strong experience with DevOps Tools: Jenkins, CI/CD, Github, Docker & Kubernetes
- Automated infrastructure provisioning with Azure Resource Manager (ARM) and Terraform
- Cloud-based infrastructure providers like Azure (preferred) or AWS
- Monitoring health of overall system, individual clusters, individual servers, and individual API calls with Datadog or similar
- Cloud-oriented tools, techniques, and concepts like containerization, Microservices, SaaS, and PaaS
- Strong awareness of granular, service-oriented back-end architectures
- Exposure to MS SQL or similar
- Shell, Bash Scripting with a mindset to automate processes and improve efficiency
Preferred Skills:
- Building, Documenting, and Implementing remediation strategies to improve incident management and avoid future occurrences
- Ability to communicate technical design and solutions within a team-focused atmosphere
- Previous experience working in an Agile/Scrum environment
- Able to provide support and participate in rotating on-call coverage for a 24x7 system
- Strong troubleshooting skills taking initiative to return systems to operational status and determine root cause analysis along with mitigations steps for all incidents
- Strong Written and Oral Communication Skills
- Technical Skills: Azure, Kubernetes, GitHub, Jenkins, Terraform, Helm, Docker, Datadog
- Exposure to RDBMS database systems
- Agile (Scrum/Kanban)