
Business Technology Manager
5 days ago
Job Title: Business Technology Manager
Description
The ideal candidate will be responsible for acting as the primary point of contact for assigned IT service and consulting clients. This involves building and maintaining strong relationships with C-level stakeholders to ensure alignment with client IT and business goals.
Key Responsibilities:
- Manage the end-to-end account lifecycle including onboarding, project delivery oversight, renewals, and escalations.
- Collaborate with delivery teams and technical consultants to ensure smooth execution of IT projects and managed services.
- Understand client technology roadmaps and business challenges to position company IT solutions and consulting services effectively.
- Lead contract negotiations and ensure commercial terms are met.
- Stay updated with IT industry trends, emerging technologies, and competitor offerings to provide consultative insights to clients.
Requirements
To succeed in this role, the candidate should have a Bachelor's degree in IT, Computer Science, Business Administration, or related field (MBA preferred). They should also possess 5–7 years of experience in account management, Client Success Manager, or in a similar role within IT services, system integration, or consulting firms.
The ideal candidate should have familiarity with emerging technologies such as AI, Cloud, ERP, Cybersecurity, Infrastructure, and Application Development. They should also have excellent relationship-building, negotiation, and presentation skills.
Proficiency in CRM tools (e.g., Salesforce, HubSpot) and MS Office Suite is required. Strong problem-solving and multitasking ability to manage multiple accounts and projects is essential.
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