Service Delivery Team Lead

7 days ago


Bengaluru, Karnataka, India ReSource Pro Full time

We are looking for an exceptional Service Delivery Team Lead to join our team at ReSource Pro. As a key member of our leadership team, you will be responsible for leading and supervising our Service Delivery Team Leaders and Client Specialists.

About the Company

ReSource Pro is a fast-growing company with a strong presence in China, India, and the US. We are committed to delivering high-quality services to our clients and are recognized by Inc. 5000 and IAOP Global 100.

In this role, you will play a critical part in shaping the future of our company. You will have the opportunity to lead and develop high-potential employees, manage email, phone, or in-person interactions with clients, and execute company-wide client-related programs.

Key Responsibilities
  • Manage and coach direct reports to be effective in client management and people management
  • Identify, develop, and retain high potential employees
  • Oversee on-boarding of new clients


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