ServiceNow Business Process Engineer

2 days ago

Bengaluru, Karnataka, India beBeeServiceNow Full time ₹ 18,00,000 - ₹ 22,00,000

Job Title: ServiceNow S2P Technical Consultant

This is a hands-on role requiring deep platform expertise and a strong understanding of procurement, sourcing, vendor management, and related business processes.

Key Responsibilities:

  • Design and implement ServiceNow solutions across the S2P lifecycle, including sourcing, procurement, supplier onboarding, contract management, and invoicing workflows.
  • Customize and configure the ServiceNow platform using best practices, ensuring scalable and maintainable code.
  • Integrate ServiceNow with third-party ERP and procurement systems (e.g., SAP, Oracle, Coupa).
  • Develop scripts, UI policies, business rules, and custom applications/modules specific to S2P.
  • Provide technical expertise throughout the project lifecycle—from planning and requirements gathering to go-live and post-deployment support.
  • Support UAT (User Acceptance Testing), troubleshoot issues, and optimize existing solutions.
  • Collaborate closely with functional consultants, architects, and project managers to ensure successful solution delivery.

Required Skills & Experience:

  • 4+ years of experience with ServiceNow development and configuration, including at least 2 years focused on Procurement or Source-to-Pay solutions.
  • Strong understanding of procurement processes: sourcing, purchasing, supplier onboarding, contract lifecycle management, and vendor risk.
  • Experience integrating ServiceNow with ERP and finance systems (e.g., SAP, Oracle, Workday, Coupa).
  • Proficiency in scripting languages used within ServiceNow (JavaScript, Glide API).
  • Familiarity with ServiceNow modules such as Procurement Service Management (PSM), Vendor Risk Management (VRM), and Contract Management is a strong advantage.
  • ServiceNow Certified System Administrator (CSA) is required; additional certifications (e.g., Certified Implementation Specialist – PSM or VRM) are a plus.
  • Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
  • Experience working in agile or hybrid delivery environments.

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