
Robotics Support Specialist
5 days ago
About the Role
As a Technical Support Specialist, you will play a vital part in ensuring our customers receive exceptional support and training. Your expertise in robotics and automation will be instrumental in driving business growth.
- Main Responsibilities:
- Provide technical assistance to clients, addressing their queries and resolving issues promptly.
- Develop and deliver technical training programs for clients, enhancing their understanding of robotic applications.
- Collaborate with cross-functional teams to create customized solutions that meet client needs.
- Maintain accurate records of client interactions, identifying areas for process improvement.
- Stay up-to-date with industry trends, leveraging new technologies to drive innovation.
Requirements:
- Bachelor's degree or higher in Engineering or a related field.
- A minimum of three years' experience in robotics or automation, with a proven track record of delivering results.
- Excellent troubleshooting and problem-solving skills, with the ability to work under pressure.
- Proficiency in high-level programming languages, such as C++, Java, Python, or Lua.
- Strong communication and interpersonal skills, with the ability to build rapport with clients.
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