Cloud Systems Technical Specialist

1 week ago

Bharatpur, Rajasthan, India beBeeCloudSupport Full time ₹ 4,000 - ₹ 6,000
Job Title: Cloud Support Engineer

About our organization:

We are a leading provider of cloud application hosting technology, delivering robust solutions for clients. Our team offers Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) services primarily to the US market.

Job Description

  • Manage and maintain Windows Server environments, including installation, configuration, patch management, and performance tuning.
  • Deliver remote support services to clients, resolving issues related to cloud services, server infrastructure, networking, and productivity software.
  • Handle end-to-end migration of applications and infrastructure to the cloud, ensuring minimal disruption and maximum efficiency.
  • Provide expert-level support for Office 365, including setup, configuration, and troubleshooting of Exchange Online, SharePoint, Teams, and other associated services.
  • Configure and troubleshoot printer setups across various network environments.
  • Implement and troubleshoot networking solutions, including VPN, VLAN, firewall configurations, and TCP/IP protocols.
  • Administer Active Directory environments, including user/group management, GPO deployment, and DNS configuration.
  • Configure and optimize Remote Desktop Protocol (RDP) for secure remote access.

Required Skills and Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field preferred.
  • Hands-on experience in cloud support and administration, added advantage.
  • Strong proficiency in Office 365 administration, including Exchange Online, SharePoint Online, and Teams.
  • Solid understanding of Windows Server operating systems and Active Directory management.
  • Experience with printer setup and troubleshooting across different network configurations.
  • Knowledge of networking principles and protocols (TCP/IP, DNS, DHCP, VPN).
  • Ability to provide effective remote support to clients, demonstrating strong problem-solving skills and customer-centric attitude.
  • Certifications such as Microsoft Certified: Azure Administrator Associate or similar would be a plus.
  • Excellent verbal and written communication skills, articulating technical concepts to non-technical users.

Benefits

Our organization offers a dynamic work environment, opportunities for professional growth and development, and a competitive compensation package.

How to Apply

To learn more about this exciting opportunity, please submit your resume and cover letter.

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