
Portfolio Recovery Expert
6 days ago
Collection Specialist
A key objective of the role is to achieve collections targets in assigned areas while ensuring adherence to Standard Operating Procedures and legal norms as per process and organizational policy.
- Main Responsibilities:
- Manage collections for assigned areas, focusing on parameters such as resolution, flows, credit cost, and roll rates to meet collection targets.
- Maintain Non-Performing Assets (NPAs) within budgeted limits, implementing measures to minimize their impact.
- Increase fee income/revenue by developing initiatives to control vendor payouts.
- Conduct asset verifications and possessions as per SARFESI/Section laws through court receiverships.
- Monitor delinquency in assigned areas, focusing on non-starters and timely collections from critical customers.
- Represent the organization in legal/statutory forums as required, ensuring compliance with applicable laws and guidelines.
- Allocate work to field executives, ensuring agencies operate within defined Service Level Agreements (SLAs), and ensure timely payments and audit receipts.
- Maintain adequate 'Feet on Street' presence area-wise, bucket-wise, and segment-wise, and obtain daily updates from collection executives on delinquent portfolios.
- Ensure compliance with all Audit/Regulatory bodies and company policies and procedures.
Required Skills & Qualifications:
- Educational Background: Post Graduate/Graduate in any discipline.
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