Portfolio Recovery Expert

6 days ago


Guwahati, Assam, India beBeeCollections Full time ₹ 15,00,000 - ₹ 28,00,000

Collection Specialist

A key objective of the role is to achieve collections targets in assigned areas while ensuring adherence to Standard Operating Procedures and legal norms as per process and organizational policy.

  • Main Responsibilities:
  • Manage collections for assigned areas, focusing on parameters such as resolution, flows, credit cost, and roll rates to meet collection targets.
  • Maintain Non-Performing Assets (NPAs) within budgeted limits, implementing measures to minimize their impact.
  • Increase fee income/revenue by developing initiatives to control vendor payouts.
  • Conduct asset verifications and possessions as per SARFESI/Section laws through court receiverships.
  • Monitor delinquency in assigned areas, focusing on non-starters and timely collections from critical customers.
  • Represent the organization in legal/statutory forums as required, ensuring compliance with applicable laws and guidelines.
  • Allocate work to field executives, ensuring agencies operate within defined Service Level Agreements (SLAs), and ensure timely payments and audit receipts.
  • Maintain adequate 'Feet on Street' presence area-wise, bucket-wise, and segment-wise, and obtain daily updates from collection executives on delinquent portfolios.
  • Ensure compliance with all Audit/Regulatory bodies and company policies and procedures.

Required Skills & Qualifications:

  • Educational Background: Post Graduate/Graduate in any discipline.


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