
Expert Guest Service Ambassador
2 days ago
Are you passionate about delivering exceptional guest experiences?
Job Summary- We're seeking a dedicated Guest Experience Expert to join our team. As a Guest Experience Expert, you will be responsible for creating memorable and unique experiences for our guests.
- You will take the initiative to deliver a wide range of services that guide guests through their entire stay, including processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area.
Key Responsibilities:
- Creating a safe work environment by following company policies and procedures.
- Maintaining confidentiality and protecting company assets.
- Upholding quality standards and ensuring uniform, personal appearance, and communications are professional.
- Performing physical tasks such as standing, sitting, walking, moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience is required.
Supervisory Experience: No supervisory experience is required.
License or Certification: None required.
Preferred Qualifications:
Education: A degree in hospitality or a related field is preferred but not required.
Related Work Experience: Previous experience in a customer-facing role is preferred but not required.
Supervisory Experience: Previous supervisory experience is preferred but not required.
License or Certification: Relevant certifications such as CPR/First Aid are preferred but not required.
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