Software Documentation Expert

1 week ago

Chennai, Tamil Nadu, India beBeeDocumentation Full time ₹ 12,00,000 - ₹ 15,00,000

Job Title: Documentation Specialist

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We are seeking a skilled professional to create high-quality documentation for software products, APIs, web applications, cloud platforms, or enterprise solutions.

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About the Role:

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  • Create user manuals, API documentation, product help guides, installation/setup instructions, online help, release notes, and developer guides.
  • Work closely with engineering, QA, product management, and UX/UI teams to understand product features and functionalities.
  • Interview SMEs and review technical specifications to gather detailed information for content development.
  • Translate complex technical concepts into clear, concise, and user-focused documentation.
  • Maintain and update documentation based on feedback, product updates, and new feature releases.
  • Develop content strategies and contribute to building and maintaining a knowledge base, content templates, and style guides.
  • Use tools such as Oxygen XML Editor, MadCap Flare, Adobe FrameMaker, MS Word, DITA, or Markdown for structured documentation.
  • Work in Agile/Scrum environments and contribute to sprint planning and documentation estimates.
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Requirements:

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  • Proven experience of 6+ years in technical writing in a software development or product-based organization.
  • Strong knowledge of technical writing tools such as Oxygen XML, RoboHelp, MadCap Flare, Adobe FrameMaker, MS Word, Markdown, or LaTeX.
  • Experience with DITA/XML authoring, topic-based authoring, and structured writing.
  • Familiarity with SDLC, Agile methodologies, and software documentation workflows.
  • Understanding of REST APIs, Swagger/OpenAPI specs, and developer-focused documentation.
  • Experience working with source control systems (Git/GitHub/GitLab) and content versioning.
  • Basic understanding of HTML, CSS, and scripting languages is a plus.
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