
Regional Operations Specialist
6 days ago
Job Overview:
Regional Coordinator RoleThe Regional Coordinator plays a vital role in supporting the Sales team and distributors, ensuring seamless collaboration and effective issue resolution.
- Key Responsibilities:
- Support the Sales team and distributors by providing timely assistance and resolving Level 1 and Level 2 issues.
- Collaborate with cross-functional teams to achieve common goals and objectives.
- Assist in testing application systems integrations to ensure smooth operation.
- Manage the ticketed query system, maintaining an up-to-date comprehensive database of queries and resolutions.
- Proficiency in Salesforce or Dealer Management Systems is highly desirable.
- Ability to maintain Standard Operating Procedures that map sales processes to application steps.
- Delivering regular and customized training to the Sales team to enhance their skills and knowledge.
- Experience working in a multi-location environment, handling applications in Sales and Production.
- Exposure to FMCG sales processes and good communication skills are essential for success.
- Fluency in local languages as per the zone is necessary for effective communication.
Benefits:
- Competitive salary package.
- Maternity leaves and annual leaves.
- Rewards & recognition program.
- Performance bonus.
- Health insurance.
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