
Customer Service Professional
13 hours ago
We are seeking a skilled professional to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service, solving product or service related issues, and maintaining accurate records of customer interactions.
The ideal candidate will have excellent communication and interpersonal skills, be confident and dynamic, and have a passion for sales. They will also possess good persuasion skills, be efficient in converting customer interest into sales, and have good negotiation skills.
Key responsibilities include:
- Providing complete information about the product to customers.
- Solving all product or service related issues of customers.
- Preparing customer service guidelines.
- Maintaining and updating customer information regularly.
- Providing the best possible solution to customer queries.
- Making products and services reports by collecting and analyzing customer information.
Required Skills and Qualifications
To succeed in this role, you should have:
- SSC or higher education.
- Fresher or experience.
- Ability to communicate effectively in Hindi and English language.
- Basic computer skills.
Benefits
We offer an amazing work culture, complete day shifts, 6-day working, and unlimited incentives. Our company provides good opportunities for career progression, GMC-Group medical coverage, and gratuity paid as per applicable law.
What We Are Looking For
Our ideal candidate is quick learner, creative, and achiever. They are passionate about work output, a team player, and proficient in communicating effectively. If you are a sales-oriented individual with strong interpersonal skills, we encourage you to apply.
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