Technical Expert

3 weeks ago


Noida, Uttar Pradesh, India Ericsson Full time

About this opportunity:

We are looking for a Backoffice RAN Engineer with Ericsson experience on LTE/5G NSA & SA technology to drive and support various 5G & other new technologies related tasks & deliveries in Managed Services Operations.

Key responsibilities:

  • Handling of operational issues from process & tools perspective for 5G & new technologies.
  • Technical troubleshooting & resolution of daily operational issues.
  • Knowledge sharing & other initiatives in MS Operations.
  • Support automations-based development initiatives for 5G Operations.
  • Collaboration with different teams for resolving issues.
  • Participation in knowledge transfer, documentation, and information sharing.
  • Coordination with Support team for Cases resolution and RCA's.

Required skills:

  • Good understanding of LTE, NSA and SA architecture for RAN Services.
  • Hands ON exposure on Ericsson RAN equipment for Operations, Troubleshooting, faults rectification & Solution support for LTE/5G SA/NSA.
  • Hands ON exposure & understanding to 4G and/or 5G associated KPIs & counters.
  • Protocol level knowledge with E2E call flow and CTR traces analysis skills.
  • Good understanding of end-to-end connectivity of telecom nodes.
  • RCA analysis and closure of issue with final solutions.
  • Understanding and experience on various specifications & standards 3GPP, IETF etc.
  • Knowledge on cloud RAN fundamentals & understanding on 5G use cases.
  • Handling & troubleshooting of Customer complaints issues w.r.t NW.
  • Analyzes, prepares, implements the change activities-configuration changes, upgrades, migrations, and expansions of RAN Node systems.
  • Knowledge of Trouble ticket/CR process.

Other Competence:

  • Ericsson knowledge (Plus)
  • Innovation
  • Teamwork
  • Leadership
  • Approach to Change

Why Ericsson?

At Ericsson, you ́ll have an outstanding opportunity to use your skills and imagination to push the boundaries of what ́s possible. The chance to build solutions never seen before to some of the world's toughest problems.



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