Senior Cross-Functional Program Leader

2 weeks ago

Alwar, Rajasthan, India beBeeProgram Full time ₹ 15,00,000 - ₹ 20,00,000
Program Manager Job Description

Job Purpose

To ensure the effective management and oversight of all Line of Business (LoB) programs and initiatives. Drive a combination of strategic and operational programs necessary for LoB growth and performance management.

Key Responsibilities

  • Develop, implement, and maintain program governance frameworks, policies, and procedures to ensure consistency and compliance across all identified programs & initiatives.
  • Establish and manage reporting structures, including regular status updates, risk assessments, and issue tracking.
  • Facilitate program governance meetings, ensuring clear agendas, documented minutes, and effective follow-up on action items.
  • Manage and maintain program documentation repositories, ensuring information is accurate, accessible, and up-to-date.

Reporting and Dashboards

Design, develop, and maintain LoB dashboards and reports to visualize key performance indicators (KPIs), progress against goals, and potential risks.

Administrative Tasks

Manage program-related administrative tasks, including scheduling meetings, managing calendars, and coordinating logistics.

Requirements

  • 8-10 years of experience with at least 5 years in a position managing cross-functional teams.
  • Systems and process orientation.
  • Problem-solving skills, out-of-box thinking, and managing complex internal and external stakeholder relationships.
  • Strong proficiency in creating and managing dashboards using relevant tools (e.g., Tableau, Power BI, Excel).
  • Excellent organizational skills and attention to detail.
  • Strong written and verbal communication skills.
  • Ability to work independently and as part of a team.

Must-Have Qualifications

  • Management graduate/postgraduate.
  • Program Management Certifications.

Performance Metrics

  • On-Time Delivery Rate: Percentage of program deliverables or milestones completed by the planned due date.
  • Stakeholder Satisfaction: The level of satisfaction among key stakeholders with the program's progress, communication, and outcomes.
  • Value Delivered: The perceived value or impact the program has generated for the organization - Qualitative and/or Quantitative.

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