Patient Service Coordinator

7 hours ago

Pune, Maharashtra, India beBeeAdministrative Full time US$ 45,000 - US$ 60,000
Job Overview

We are seeking an organized and articulate professional with a passion for healthcare administration to support our U.S.-based physical and rehabilitation medicine clinic.

This full-time, remote position will provide essential administrative and patient support. The successful candidate will collaborate with the billing team on insurance verification, billing, and session authorizations.

Key Responsibilities:

  • Financial & Administrative Support: Collaborate with the billing team on insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.
  • Scheduling & Coordination: Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.
  • Patient Management: Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.

Required Skills & Qualifications:

  • Experience: Minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.
  • Communication: Excellent verbal and written communication skills with a clear, neutral accent.
  • Software Proficiency: Experience with Electronic Medical Records (EMR) systems such as Epic, AthenaHealth, or WebPT is required.

About Us: Our ideal candidate is highly organized, efficient, and passionate about delivering excellent service.

How to Apply: To be considered for this position, please submit your application through our website. A short screening form must be completed before we can review your application.

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