Infrastructure Specialist
1 week ago
About the Job
This pivotal role focuses on deploying, supporting and maintaining applications within cloud environments. This position requires enthusiasm, a strong technical foundation, excellent problem-solving skills, and effective communication with both technical and non-technical stakeholders.
Main Responsibilities:- Collaborate with architects, developers and DevOps teams to enhance integration of services into software development lifecycle.
- Maintain and support enterprise-grade IT services ensuring high availability across geographically distributed environments.
- Liaise with third-party vendors to escalate and resolve advanced technical issues.
- Provide technical support to users of IT services ensuring timely issue resolution adherence to SLAs and proactive vulnerability management.
- Manage user and team provisioning access controls and permissions across supported services with emphasis on security reliability and operational continuity.
- Partner with cross-functional IT teams to deliver complex maintenance upgrades and support initiatives across multiple services.
- Design and implement automation solutions to streamline operational workflows reducing manual intervention across supported systems.
- Drive modernization efforts for deployment monitoring and testing processes of infrastructure services.
- Maintain clear and comprehensive documentation for system configurations administrative procedures and user-facing support materials.
- Respond to and manage service escalations across supported services ensuring minimal disruption to business operations.
- Stay informed on emerging technologies industry trends and best practices continuously improving service delivery and system performance.
- Proven experience installing configuring upgrading and maintaining Artifactory including user provisioning.
- Skilled in integrating Artifactory with build tools and pipelines such as Maven Jenkins Electric Flow and Docker ensuring seamless artifact management within CI/CD workflows.
- Strong experience in Linux system administration including proficiency with Bash scripting for automation and system management tasks.
- Highly responsible adaptable and collaborative team player with strong initiative and clear communication skills.
- Experience using an ITSM platform with proven track record on timely customer responses and ticket updates.
- Proven troubleshooting skills and experience.
- DevOps & Automation Mindset: Strong understanding of infrastructure delivery orchestration and configuration management focusing on scalable and maintainable solutions.
- Build & Integration Orientation: Familiarity with enterprise build and delivery methodologies and ability to integrate tools effectively into development workflows.
- Networking & Access Awareness: Solid grasp of secure access practices and network fundamentals contributing to reliable and secure system operations.
- Problem-Solving & Scripting Aptitude: Hands-on approach to automation and diagnostics using scripting languages like Python and Bash.
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