Cloud Infrastructure Specialist

2 weeks ago

Bareilly, Uttar Pradesh, India beBeeAdministration Full time ₹ 10,00,000 - ₹ 15,00,000
Job Description

We are seeking an experienced Cloud Administration Specialist to join our team. As a key member of our organization, you will work closely with cross-functional teams to develop and implement requirements.

  • Develop and implement requirements in collaboration with cross-functional teams.
  • Deliver service improvements without unnecessary investment in new products by working smarter and providing better tools and better use of existing product set.
  • Improve alignment of Technology solutions with Operational areas to focus on practical delivery of solutions architecture to the organization.
  • Act as Subject Matter Expert ('SME') for Jira and Confluence and related Add-ons.
  • Provide ownership and regular updates of issues including supporting users with best practice advice until request has been resolved.
  • Evaluate, diagnose, research, analyze and provide solutions to simple and medium-complexity problems encountered.
  • Proactively plan to assess new upcoming features on cloud and communicate to users wherever applicable.
  • Adhere to Security Policy surrounding platform standards and provides engineering solutions to that policy as directed by the Security Product roadmap.
  • Ensure operational requirements are matched in the delivery of services around standards and engineering, identifying when support arrangements may need to change to efficiently and effectively onboard new technology.
  • Owns and manages user access permissions per security guidelines.
  • Ensure effective communication across the department and across geographically dispersed teams, including identifying new skills, skills gaps and working to improve overall team knowledge.

Key Qualifications:

  • Extensive expertise in analysing, troubleshooting, implementing, and supporting Jira and Confluence Cloud, alongside experience in Atlassian administration and troubleshooting.
  • Demonstrated ability in managing Jira Cloud and Confluence Cloud within a professional environment.
  • Acquaintance with Agile methodologies and cloud-based project management tools.
  • Comprehensive understanding of security policies, user management, best practices, design, usage, implementation, and troubleshooting.
  • Exceptional analytical and troubleshooting skills in a cloud-based setting.
  • Proficiency in Shell, Python, and Groovy scripting for automating tasks to minimise manual workload.
  • Strong knowledge in creating reports on Jira Dashboards and EazyBI.
  • Outstanding implementation skills in managing Jira custom fields, workflow management, and developing common templates.
  • Considerable experience in integrating Jira and Confluence with third-party tools.
  • Proficient in cost optimisation by identifying and substituting unnecessary plugins with cloud-native features.

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