IT Service Coordinator
2 weeks ago
Job Title: IT Service Coordinator
Job DescriptionThe role of an IT Service Coordinator is a dynamic and challenging one that puts you at the forefront of delivering exceptional IT services to our customers. As a Service Coordinator, you will be responsible for ensuring timely and effective resolution of customer issues, coordinating and managing service requests, and maintaining constant communication with customers throughout the service process.
Key Responsibilities:- Manage service support processes, including incident, problem, and change management.
- Ensure compliance with established processes and procedures.
- Drive process improvements through service improvement plans.
- Monitor regular process measurements and address negative trends.
To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment. You should also have a strong understanding of IT service management principles and practices, as well as experience in service desk or help desk operations.
BenefitsWe offer a competitive compensation package, including a comprehensive benefits program and opportunities for career growth and development.
Join Our TeamIf you are a motivated and organized individual who is passionate about delivering exceptional IT services, we encourage you to apply for this exciting opportunity.
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