
Experienced Quality Assurance Director
4 days ago
We are seeking a seasoned Senior Quality Assurance Professional to lead our quality initiatives for Salesforce CRM applications.
This role will oversee test strategy, automation frameworks, and performance testing while ensuring delivery of top-quality products across all projects.
Key Responsibilities- Leadership & Team Management: Lead, mentor, and expand the QA team while ensuring alignment with Agile delivery goals.
- Test Strategy & Execution: Develop and execute detailed test plans, manage regression/functional testing, and collaborate with product and development teams.
- Automation & Framework Development: Build automation frameworks with Selenium, Appium, TOSCA, and Provar; integrate CI/CD pipelines (Jenkins, GitHub, Bitbucket).
- Performance & Security Testing: Conduct performance testing with JMeter, Sauce Labs, and oversee load/stress testing of critical applications.
- Collaboration & Process Improvement: Partner with stakeholders to refine QA processes, track defects with JIRA/Rally, and drive continuous improvements.
- Client Interaction & Reporting: Present test progress, risks, and solutions to clients and internal stakeholders.
- 8+ years in QA & Automation Testing, preferably in CRM applications (Salesforce focus)
- Strong experience with Selenium WebDriver (mandatory) and automation tools (Provar, Appium, TOSCA, Katalon Studio)
- Hands-on with API testing (Rest Assured, SOAP, REST) and Performance testing (JMeter, Sauce Labs)
- Deep knowledge of Salesforce Sales Cloud & Service Cloud
- Proficiency in Java, Python, JavaScript, or C#
- Familiarity with CI/CD tools: Jenkins, GitHub, Bitbucket
- Experience with test management & bug tracking (JIRA, Quality Center, Rally, TFS)
- Strong leadership, communication, and client-facing skills
- ISTQB Foundation Level & Test Manager
- Salesforce Certified Administrator / Sales Cloud Consultant
- TOSCA AS1 & AS2
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