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Business Solutions Analyst

1 month ago


Hyderabad, Telangana, India Jobs for Humanity Full time

Job Overview

The Business Solutions Analyst position at Jobs for Humanity is a dynamic role that involves working with clients to gather business requirements, analyze data, and implement solutions to improve business processes. This role is a part of the Transfer Agency organization and requires extensive knowledge of business analysis standards, processes, and guidelines.

Key Responsibilities

  • Elicit and analyze business/user requirements for processes and policies for our Transfer Agent clients.
  • Translate business needs/end-user requirements into functional specifications that describe what the system, process, or product/service must do to fulfill the end-user/business requirements.
  • Partner with Technology and other Business functions to ensure critical issues are prioritized and resolved in a timely manner to minimize client impact.
  • Actively engage with clients to gather business requirements and assist with communication between business units and technology on issues, enhancements, and implementation.
  • Provide support for Policy and Procedures rollouts and updates and assist with the daily/monthly client and dealer output processes and functions.

Requirements

  • 3 plus years of Financial Services experience and domain knowledge with emphasis in Transfer Agency business.
  • Knowledge of end-to-end systems development life cycles, i.e., waterfall, agile, and other modern approaches to project management.
  • Extensive knowledge of Business Analysis standards, processes, procedures, and guidelines.
  • Excellent organizational, analytical, and time management skills to manage multiple tasks effectively in a fast-paced environment with short deadlines.
  • Excellent customer service skills that build high levels of customer satisfaction for internal and external customers.

Working Hours

Working hours will be 9:00 AM PST to 5:00 PM PST.

What You Bring

  • Excellent problem-solving, team, and time management skills.
  • Good understanding of workflow and process flow diagramming.
  • Good working knowledge of MS products such as Excel, Word, Access, and MS Project.
  • Good Team Player.

At Jobs for Humanity

We are committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Jobs for Humanity protects personal information online, please see the Online Privacy Notice.

We work primarily on a direct sourcing model, and a relatively small portion of our hiring is through recruitment agencies. Jobs for Humanity does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

Join Our Team

At Jobs for Humanity, we empower our people to make a difference in the world. We believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all fun. If you are curious, motivated, and forward-thinking, we invite you to explore opportunities at Jobs for Humanity.