ERP System Administrator

4 weeks ago

Ahmedabad, India Ciel HR Services Full time

Job Title: ERP Coordinator

Department: IT

Location: Science City, Ahmedabad

Experience: 1-2 years

Roles & Responsibilities:

1. System Support:

• Provide assistance to end-users in navigating and utilizing the ERP system.

• Address user queries and troubleshoot basic issues related to system functionality.

2. Data Entry and Maintenance:

• Input and update data into the ERP system accurately and in a timely manner.

• Ensure data integrity by conducting regular audits and validations.

3. Documentation:

• Assist in documenting processes, procedures, and user guides related to the ERP system.

• Maintain updated documentation to facilitate smooth system usage.

4. System Testing:

• Assist in testing new features, modules, or updates within the ERP system.

• Report any bugs or issues encountered during testing to the relevant team members.

5. Communication:

• Serve as a liaison between end-users and IT/ERP support teams.

• Relay user feedback, suggestions, and concerns to the appropriate stakeholders.

6. Continuous Learning:

• Stay updated on new features, functionalities, and best practices related to the ERP system.

• Continuously improve knowledge and skills through self-learning and training opportunities.

7. Process Improvement:

• Identify areas for process improvement within the ERP system usage.

• Propose suggestions for optimizing workflows and enhancing system efficiency.

8. Collaboration:

• Collaborate with cross-functional teams to ensure alignment of ERP system usage with organizational goals.

• Participate in meetings and discussions related to ERP system enhancements or modifications.

9. Ad-hoc Tasks:

• Assist in miscellaneous tasks related to ERP system administration and support as assigned by supervisors.

• Help in the coordination of the ERP development process.

10. Productivity Enhancement:

• Assist team members in improving productivity and data analysis through the development of programmed datasheets, documents, and presentations.

• Implement process automation and data collections using Microsoft Power Platforms and other tools.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.

• Excellent communication and interpersonal skills.

• Ability to learn quickly and adapt to new technologies.

• Proficiency in Microsoft Excel and other relevant software applications.

• Hands-on experience/knowledge of ERP systems (e.g., SAP, ODOO).

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