ERP Coordinator

2 months ago


Ahmedabad, India Ciel HR Services Full time

Job Title : ERP Coordinator

Department : IT

Location : Science City, Ahmedabad

Experience : 1-2 years

Roles & Responsibilities :

1. System Support :

- Provide assistance to end-users in navigating and utilizing the ERP system.

- Address user queries and troubleshoot basic issues related to system functionality.

2. Data Entry and Maintenance :

- Input and update data into the ERP system accurately and in a timely manner.

- Ensure data integrity by conducting regular audits and validations.

3. Documentation :

- Assist in documenting processes, procedures, and user guides related to the ERP system.

- Maintain updated documentation to facilitate smooth system usage.

4. System Testing :

- Assist in testing new features, modules, or updates within the ERP system.

- Report any bugs or issues encountered during testing to the relevant team members.

5. Communication :

- Serve as a liaison between end-users and IT/ERP support teams.

- Relay user feedback, suggestions, and concerns to the appropriate stakeholders.

6. Continuous Learning :

- Stay updated on new features, functionalities, and best practices related to the ERP system.

- Continuously improve knowledge and skills through self-learning and training opportunities.

7. Process Improvement :

- Identify areas for process improvement within the ERP system usage.

- Propose suggestions for optimizing workflows and enhancing system efficiency.

8. Collaboration :

- Collaborate with cross-functional teams to ensure alignment of ERP system usage with organizational goals.

- Participate in meetings and discussions related to ERP system enhancements or modifications.

9. Ad-hoc Tasks :

- Assist in miscellaneous tasks related to ERP system administration and support as assigned by supervisors.

- Help in the coordination of the ERP development process.

10. Productivity Enhancement :

- Assist team members in improving productivity and data analysis through the development of programmed datasheets, documents, and presentations.

- Implement process automation and data collections using Microsoft Power Platforms and other tools.

Qualifications :

- Bachelor's degree in Information Technology, Computer Science, or a related field.

- Excellent communication and interpersonal skills.

- Ability to learn quickly and adapt to new technologies.

- Proficiency in Microsoft Excel and other relevant software applications.

- Hands-on experience/knowledge of ERP systems (e.g., SAP, ODOO).

(ref:hirist.tech)
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