ERP Coordinator
2 months ago
Job Title : ERP Coordinator
Department : IT
Location : Science City, Ahmedabad
Experience : 1-2 years
Roles & Responsibilities :
1. System Support :
- Provide assistance to end-users in navigating and utilizing the ERP system.
- Address user queries and troubleshoot basic issues related to system functionality.
2. Data Entry and Maintenance :
- Input and update data into the ERP system accurately and in a timely manner.
- Ensure data integrity by conducting regular audits and validations.
3. Documentation :
- Assist in documenting processes, procedures, and user guides related to the ERP system.
- Maintain updated documentation to facilitate smooth system usage.
4. System Testing :
- Assist in testing new features, modules, or updates within the ERP system.
- Report any bugs or issues encountered during testing to the relevant team members.
5. Communication :
- Serve as a liaison between end-users and IT/ERP support teams.
- Relay user feedback, suggestions, and concerns to the appropriate stakeholders.
6. Continuous Learning :
- Stay updated on new features, functionalities, and best practices related to the ERP system.
- Continuously improve knowledge and skills through self-learning and training opportunities.
7. Process Improvement :
- Identify areas for process improvement within the ERP system usage.
- Propose suggestions for optimizing workflows and enhancing system efficiency.
8. Collaboration :
- Collaborate with cross-functional teams to ensure alignment of ERP system usage with organizational goals.
- Participate in meetings and discussions related to ERP system enhancements or modifications.
9. Ad-hoc Tasks :
- Assist in miscellaneous tasks related to ERP system administration and support as assigned by supervisors.
- Help in the coordination of the ERP development process.
10. Productivity Enhancement :
- Assist team members in improving productivity and data analysis through the development of programmed datasheets, documents, and presentations.
- Implement process automation and data collections using Microsoft Power Platforms and other tools.
Qualifications :
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Excellent communication and interpersonal skills.
- Ability to learn quickly and adapt to new technologies.
- Proficiency in Microsoft Excel and other relevant software applications.
- Hands-on experience/knowledge of ERP systems (e.g., SAP, ODOO).
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