
Mastering Order-to-Cash Operations
1 day ago
Order to Cash Team Lead
This role involves overseeing the Order to Cash process from start to finish. As a Team Lead, you will be responsible for ensuring that all invoices are processed efficiently and accurately.
You will also communicate with various stakeholders regarding invoice matters and supplier inquiries. Additionally, you will identify areas for improvement and implement initiatives to enhance the process.
The ideal candidate will have experience in Order to Cash operations and excellent analytical skills. You should be able to work well under pressure and meet deadlines.
We are looking for a highly motivated and organized individual who can lead the team effectively and drive results.
Key Responsibilities:
- Process local and foreign currency invoices through the accounts receivable system
- Communicate with internal and external stakeholders regarding invoice matters and supplier inquiries
- Identify improvement opportunities to improve both AR and support Lean and Six Sigma projects
- Query handling and issue resolution
- Assist in adhering to SLA compliance
- Generation of system-based reports
- Build capability for operations through training and coaching on the floor
- Implement initiatives to improve processes and efficiencies within area of expertise
- Prepare and regularly update process documents
- Solve queries of team members
- Creation of a knowledge database to assist in learning
- Quality Check of all activities
Requirements:
- Graduates and/or postgraduates with 5 to 8 years of relevant work experience
- End to End Knowledge in OTC
- Good Knowledge of MS Office Word, Excel and PowerPoint
Essential Skills:
- Language requirement – English
- Team Leading experience
- Analytical thinking
- Strong analytical skills, Communication skills
- Result orientation
- Good domain expertise
- Good understanding of SAP, Concur will be a plus
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