Academic Liaison Officer

7 days ago

Alleppey, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: Academic Liaison Officer

Welcome to this exciting opportunity to join our team as an Academic Liaison Officer. In this role, you will play a vital part in creating a positive first impression for our institute. You will be the face of our organization, welcoming parents and students warmly, listening attentively to their concerns, and providing friendly and professional assistance throughout their visit.

About the Role
  • Key Responsibilities:
  • Greet visitors warmly and provide them with accurate information about our programs, facilities, policies, and fee structures.
  • Develop and maintain a comprehensive FAQ document covering common inquiries and ensure access to accurate information about our institute's offerings.
  • Familiarize yourself with our entrance exam preparation programs, course curriculum, faculty expertise, and hostel facilities. Explain these details clearly and concisely to interested parties.
  • Communicate the advantages and unique features of our institute, highlighting its success record, personalized coaching, infrastructure, individualized attention, and support systems.
  • Discuss our fee structure, payment options, scholarships, and financial aid programs. Assist in completing necessary paperwork and provide transparent information about costs involved.
  • Collect payments from parents or guardians, ensuring accuracy and transparency. Guide them through payment processes, issue receipts promptly, and maintain detailed payment records.
  • Receive and review applications for financial assistance, verifying authenticity and eligibility. Collaborate with relevant stakeholders to assess and facilitate financial aid for qualifying students. Manage communication between students and sponsors, maintaining accurate sponsorship records.

Skills and Qualifications:

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Strong organizational and time management skills are essential, along with proficiency in Microsoft Office applications. Familiarity with customer relationship management (CRM) software is desirable.

Benefits:

We offer a competitive salary package, including a range of benefits such as medical insurance, retirement planning, and opportunities for career development and advancement. Our team members enjoy a dynamic and supportive work environment, with regular social events and activities.

What We Offer:

We are committed to supporting the growth and development of our employees, providing ongoing training and mentoring to help you achieve your career goals. Join our team and be part of a forward-thinking organization that values innovation, creativity, and excellence.

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