Customer Support Representative

8 hours ago

Guntur, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 43,20,000 - ₹ 86,40,000

Job Title: Customer Support Representative

We are seeking a skilled customer support professional to join our organization. The ideal candidate will possess excellent communication skills, active listening abilities, and strong problem-solving skills.

  • The successful candidate must be proficient in English and Hindi languages, with the ability to communicate effectively with customers.
  • They should also have strong technological proficiency, as they will be working with various software and systems.
  • A minimum of a bachelor's degree is mandatory for this position.

Responsibilities:

  • To provide timely and efficient resolution to customer inquiries and issues.
  • To offer excellent customer service and support through phone, email, or chat.
  • To collaborate with internal teams to resolve customer issues.
  • To develop and maintain knowledge of products and services to provide accurate information to customers.

Requirements:

  • Any graduate degree (Bachelor's or higher)
  • Excellent communication and interpersonal skills
  • Active listening and problem-solving skills
  • Proficient in English and Hindi languages
  • Strong technological proficiency
  • 5 days of working with 2 days of rotational week-offs

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